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Rules

Please note the following regarding all bookings for Hidden Key Escapes:

  • Your purchase is non-refundable
  • Cancellations with 24+ hours notice of reservation time will receive a full credit towards a future booking.  Cancellations within 3-24 hours of reservation time will receive a 50% credit towards a future booking.  Cancellations within 3 hours of reservation will not receive a credit or refund.
  • Participants need to arrive 5 minutes prior to your game start time
  • Please double-check your booking date and time
  • Our escape scenarios do not require specific attire
  • Please have all guests review and complete waiver prior to arrival, using the link found in your booking confirmation.